1. Eligibility
You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use HENSHU. If you're using the service on behalf of an organization, you represent that you have authority to bind it.
2. Account
Keep your login details secure and let us know of any unauthorized use. You're responsible for activity on your account unless caused by our breach of these Terms.
3. Content ownership & license
- You retain ownership of all content you upload or create.
- You grant HENSHU Inc. a worldwide, non-exclusive, royalty-free license to host, store, process, transcode, and deliver your content solely to provide and improve the service's features you use.
- We do not use your content to train AI models that power unrelated products or services.
4. Storage limits & paywall
- Free plan: 2 hours of audio storage. Deleting to reset space is disabled.
- Standard plan: unlimited storage (fair use). We may take steps to prevent abuse (e.g., excessive automated uploads).
- When you reach your storage limit on Free, existing content remains accessible, but new uploads and exports are blocked until you upgrade.
5. Acceptable use
- No illegal, infringing, or harmful content.
- No harassment, threats, or abuse of others.
- No reverse engineering, bypassing paywalls, or attempting to disrupt or overload the service.
- No unauthorized scraping or use in competing datasets/products.
6. Payments, renewals & refunds
- We use Stripe to process payments; taxes may apply depending on your location.
- Monthly: cancel anytime; your plan runs to the end of the current billing period. No partial-month refunds.
- Annual: 14-day refund if there's minimal use (e.g., < 1 export) — otherwise non-refundable after 14 days.
- We may change prices with prior notice; changes take effect on your next billing cycle.
7. Suspension & termination
We may suspend or terminate your access if you materially breach these Terms. You may stop using HENSHU at any time.
8. Disclaimers & limitation of liability
HENSHU is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the service is limited to the amount you paid us in the 12 months before the claim.
9. Governing law
These Terms are governed by the laws of Japan, without regard to conflict of law principles. If any provision is unenforceable, the rest remain in effect.
10. Changes
We may update these Terms from time to time. We'll post the updated version here and update the effective date.
11. Contact
Questions about these Terms? Email legal@henshu.io.